855-272-2813

William McAlexander, MD, FACS

Patient Satisfaction Survey

Overall Satisfaction
4.5 out of 5
24 Ratings
8 Comments

image of William McAlexanderSpecialty:

Cardiovascular & Thoracic Surgeon

Certifications:

  • Board Certified in General Surgery
  • Fellow Member in American College of Surgeons
  • Board Eligible in Thoracic Surgery

Education and Training:

  • Medical School: Tulane University School of Medicine
  • Surgical Residency: University of Tennessee - Memphis
  • Cardiothoracic Fellowship: University of Alabama at Birmingham

Areas of Interest:

  • Coronary Artery Disease
  • Atrial Fibrillation
  • Aortic Valve Disease
  • Mitral Valve Disease
  • Atrial Septal Defects
  • Lung Cancer
  • Esophageal Cancer
  • Hernias of the Diaphragm
  • Aortic Aneurysms
  • Disorders of the Thymus Gland
  • Chest Tumors
  • Pectus Excavatum
  • Pericardial Effusion

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.4
Friendliness/courtesy of Care provider
4.5
Likelihood of recommending Care provider
4.5
Care provider efforts to include in decisions
4.4
Care provider explanations of prob/condition
4.5
Care provider concern for questions/worries
4.5
Patients' confidence in Care provider
4.4
Care provider spoke using clear language

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
May 7, 2019
Most times I have to wait on hold for 12 minutes until appointment person comes on the line.
Jan 16, 2019
Amazing staff and office!! Nurses, physicians' assistants, physicians, and receptionists all seriously treat you with as much care, concern, and respect as if you were their own family. We will definitely recommend this office to everyone we know who needs cardiac care!!
Jan 16, 2019
PA did my surgery with doctor in area. Had to ask to see doctor in follow up visit. Saw PA until I asked to see doctor.
Dec 6, 2018
Excellent service/professional, and knowledgeable staff.
Dec 6, 2018
All excellent experiences.
Dec 6, 2018
Excellent care.
Sep 10, 2018
When I reported issues I had when I got home; there was not a good answer why.
Sep 10, 2018
I was not given enough attention to my constipation problem.

Post-A-Review

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We strive to provide our patients with the best patient-centered care, so your feedback is very important to us. We would greatly appreciate it if you would take a few minutes to share your experience with us online.

Thank you very much in advance for your participation.